How are we different?

Everyone wants to advertise that they are dry because of all the inherent problems with excess moisture. Most companies that state that they “dry clean” carpets often have a low moisture method that usually doesn’t affect the pad underneath, however, it usually is unadvisable to walk on the carpets. This can be a major inconvenience.

The Clean n Dry carpet cleaning method involves very minimal moisture. Our organic sponges do contain moisture, however, the moisture content is approximately equivalent to 1 teaspoon of water per square foot. Except on carpets that require extensive pretreatment due to excessive soiling, our cleaned carpets are ready to use immediately.

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What assurance do you give so I know my carpet is clean?

If you are uncertain, we ask that you pick the worst area of the house to clean. We will gladly clean a 4 x 4 area and let you see the results. In some cases, we may need to clean it a couple of times, but you are the ultimate decision maker. If it is clean to your satisfaction, we can continue. If you are not satisfied we can simply leave and there is no cost.

Occasionally, there are stains that no company can get out. They are permanent. However, through the years we have built a reputation for getting out stains where others have failed. Though we may not get out every single stain in an excessively soiled carpet, it can still be clean and healthy but not completely stain-free.

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How often should carpets be cleaned?

The Carpet and Rug Institute recommends that household carpets should be cleaned every 12-18 months. Though many carpets may not visibly demonstrate the outward need for cleaning, pollutants in the air, allergens, and oils usually go undetected but should be removed.

The longer time in-between cleanings, the more difficult the challenge to get the carpet back to original. Thus, a more frequent cleaning is recommended.

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How Frequently Should My Carpet Be Cleaned?

A carpet cleaned frequently but improperly can lead to a premature replacement especially if copious amounts of water continue to penetrate into the carpet backing. However, with our method of dry cleaning, the life of the carpet is actually enhanced. Extracting impurities, soils, sands, etc out of the carpet is key. Thus, frequent vacuuming along with our carpet cleaning method will actually prolong the life of your carpet.

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True or False: Will cleaning lead to resoiling?

False! That is an old wife’s tale, but there is a little truth in it. If a cleaning method leaves a lot of residue in the carpet, it will attract soil and will lead to a rapid re-soiling. With Clean n Dry, our product is approved by nearly every manufacturer of stain resistant carpets, leaves no oily or sticky residue behind, and spots do not reappear.

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Why do spots reappear?

Some “so-called” reappearing spots are just new ones in the same area. We sometimes see that around favorite chairs in the TV room or by Fido’s favorite area in the house.

However, most reappearing spots that come back within a day or two of a cleaning is as a result of a “wickback.” Typically, the spot was dissolved and gravity pulled it down to it’s lowest level, the backing. When it dries, through capillary action, the spot moves up the carpet yarn back up to the surface. Thus, with most wet cleaning methods, reappearing spots can be an often occurrence.

Sometimes a reappearing spot is caused by the use of usually an alkaline spotter that was not properly rinsed out. The residue left behind can attract soil like a magnet.

It’s rare that new spots ever come back immediately with our dry cleaning method. But if they do, SO DO WE!!

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